Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's clothes but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
